Terms & Conditions
1. Products
Every product at The Minerva House is handcrafted with care. As each piece is individually embroidered by hand, slight variations in stitching, colour, or placement may occur. These are not defects but a part of the unique character of handmade craftsmanship.
2. Pricing
All prices are listed in Indian Rupees (INR) and are subject to change without prior notice. Prices displayed at checkout are final unless otherwise stated.
3. Orders
Orders are confirmed once payment has been successfully received. We reserve the right to cancel or refuse an order in exceptional circumstances, including pricing errors or product unavailability.
We accept secure online payments through the payment methods available at checkout.
4. Payments
Delivery timelines may vary depending on your location and courier services. The Minerva House shall not be held responsible for delays caused by courier partners, natural disasters, or circumstances beyond our reasonable control.
5. Shipping
6. Intellectual Property
All photographs, logos, product designs, website content, and branding belong to The Minerva House and may not be copied, reproduced, or used without written permission. Products purchased from The Minerva House are intended for personal use only and may not be resold or commercially reproduced without permission.
7. Product Care
Customers are responsible for following the care instructions provided with each product. Damage caused by improper handling or storage is not covered under our policies.
We reserve the right to update these Terms & Conditions at any time. Continued use of our website constitutes acceptance of any changes.